SERVICE LEADER – SECRETARY TO EXECUTIVE CHEF

Project management on implementing new productivity software system collaborating with appointed vendors, IT and Human Resources department.

Create annual budget for permanent employee FTE and daily worker.

Conduct weekly and month end productivity presentation.

Update monthly actual and forecast productivity budget, FTE and KPI to TMI accounting system.

Produce monthly productivity reports and analysis to finance VP and senior management.

Perform month end productivity closing by system along with accounting team.

Provide the paymaster and accounting team with required labor financial data for the month end closing.

Liaise closely with HR to ensure efficient assignments of hotel daily workers and correct billing from our partner.

Ensure consistent correctness, compliance and punctuality of weekly and month end submission of all departments necessary productivity data into the system.

Provide training on productivity procedures, knowledge and systems to all hotel’s department.Counsel and assist senior management and departments with any concerns or questions regarding labor management including shift patterns, costs, productivity whilst promoting and focusing on adherence to labor standards and budgets.Discuss, give suggestion and work closely with hotel operations department/division head on how to maintain or achieve their internal productivity.Improve and maintain financial efficiency in labor management.Submit weekly expenses report to finance department.Daily petty cash management and records.Report, discuss and provide the most recommended candidates to CEO.Plan interview and selection procedures, including screening calls, assessments and in-person interviews.place online ads, social platforms, current employee’s references, etc). Source potential candidates through all possible appropriates channels (e.g.Discuss with CEO to identify staffing needs.Responsible for coaching, motivating and developing support staffs’ capacity to achieve highest levels of performance.Management and monitoring of HR related records.Ad hoc personal tasks as required for the Executive Producers and Senior Managements.Provide logistics and admin support for various external projects and regular company’s pitching.Plan and organize VIP events and presentations of CEO.Procurement of office assets, equipment, utensils and conduct vendor sourcing, evaluation and coordination.Maintain and manage office assets, equipment and inventory.Travel and accommodation bookings for senior management, colleagues, and clients.

Coordinate and execute office improvement projects and perform regular office maintenance.Daily office operation ensure a daily fit for working purpose office environment for all including visitors and clients.Review and make necessary changes on current policies and SOP to improve office operations efficiency.Designing and implementing office and general affairs policies and strategies.Conduct monthly meeting with each of support department to discuss any issues and provide advice and feedback.Manage, guide and lead 20 support staff from 5 support departments.Act as CEO representative to existing or potential business partner as instructed.Assist CEO in drafting high level communication.Conduct research and presentation on findings to CEO on business, competitive analysis or other topics as briefed.Advising and updating CEO on progress of ongoing internal office projects.OFFICE MANAGER RESUME TEMPLATE (TEXT FORMAT) SUMMARYĮxceptionally organized, detail-oriented, and self-directed office manager with over 5 years of experience and ability to perform several tasks concurrently with ease and professionalism looking for a job position in a reliable company.

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